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Terms of Service

Last updated: July 13, 2026

These Terms of Service (“Terms”) govern your access to and use of vionexorg.com (the “Site”) and any services, website templates, or digital products offered by Vionex (“Vionex,” “we,” “us,” or “our”). By using the Site, purchasing a template, or engaging us for services, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. Who We Are

Vionex is a web design and development studio offering premium website design, WordPress development, Shopify development, ecommerce development, UI/UX design, landing pages, business websites, web applications, and ready-made website templates, serving clients globally.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase templates or engage our services. By using the Site, you confirm you meet this requirement.

3. Website Templates (Digital Products)

  • Templates purchased through the Site are digital products delivered electronically upon successful payment.
  • Unless otherwise stated on the specific product page, purchasing a template grants you a non-exclusive, non-transferable license to use the template for your own website(s), for personal or commercial use.
  • You may not resell, redistribute, sublicense, or repackage a purchased template (in original or modified form) as a standalone product or template for others.
  • Ownership of and intellectual property rights in the templates remain with Vionex; you receive a license to use, not ownership of the underlying design/code.
  • Refunds: Because templates are digital and delivered instantly, all template sales are final and non-refundable once downloaded/accessed, except where required by applicable law.

4. Custom Services (Web Design, Development & Related Work)

  • Project scope, deliverables, timelines, and pricing for custom services are agreed upon separately (e.g., via proposal, invoice, or project agreement) before work begins.
  • Deposits: Any deposit or upfront payment required to begin a project is non-refundable, as it secures our team’s time and project slot.
  • Delivery timelines quoted on the Site or in proposals (e.g., “4-day delivery,” “15-day delivery”) are estimates and may shift based on scope changes, client feedback turnaround, or content/asset delivery delays on the client’s part.
  • Additional revisions, features, or scope beyond what was agreed may be quoted and billed separately.
  • Final deliverables (source files, completed website, etc.) are provided upon full payment of all invoices for the project.
  • Cancellations after work has begun are billed for work completed to date; any remaining deposit is retained as noted above.

5. Payments

  • Prices are listed on the Site in the applicable currency and may change at any time without notice; prices at the time of order/agreement apply to that order.
  • Payments are processed via third-party payment processors. You agree to provide accurate and current payment information.
  • You are responsible for any taxes, duties, or fees applicable to your purchase or engagement, except taxes on our net income.

6. Intellectual Property

  • All content on the Site — including design, graphics, text, logos, template previews, and code (excluding client-owned content and final client deliverables covered under a separate project agreement) — is owned by Vionex or its licensors and protected by intellectual property laws.
  • You may not copy, modify, distribute, or create derivative works from the Site’s content without our prior written consent.
  • For custom client projects, ownership/transfer of final deliverables is governed by the applicable project agreement; absent a specific agreement, Vionex retains rights to reusable frameworks, internal tools, and pre-existing intellectual property used to deliver the work, while the client receives rights to use the final delivered website/application for its intended business purpose upon full payment.

7. Client Responsibilities

When engaging us for services, you agree to:

  • Provide timely, accurate content, assets, feedback, and access needed to complete the project
  • Ensure you have the rights to any content, images, trademarks, or materials you provide us to use
  • Make payments per the agreed schedule

We are not responsible for delays caused by late client feedback, content, or approvals.

8. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Site, its systems, or other users’ data
  • Interfere with or disrupt the Site’s functionality or security
  • Use purchased templates or deliverables in a way that infringes third-party rights or violates applicable law

9. Testimonials and Third-Party Content

Testimonials, reviews, and case studies on the Site reflect individual client experiences and are not a guarantee of specific results for your project.

10. Disclaimers

The Site, templates, and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site or templates will be uninterrupted, error-free, or compatible with every environment.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Vionex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Site, templates, or services. Our total aggregate liability for any claim shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold Vionex harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site, your breach of these Terms, or content/materials you provide us.

13. Third-Party Links and Services

The Site may reference or link to third-party services (payment processors, social platforms, hosting providers). We are not responsible for the content, policies, or practices of any third party.

14. Termination

We may suspend or terminate your access to the Site or refuse service at our discretion, including for violation of these Terms. Provisions that by their nature should survive termination (e.g., intellectual property, payment obligations, limitation of liability) will survive.

15. Changes to These Terms

We may revise these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site or our services after changes constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

17. Contact Us

For questions about these Terms, contact:

Vionex

Email: vionexorg@gmail.com
Phone: +91 7994778279