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Privacy Policy

Last updated: July 13, 2026

Vionex (“Vionex,” “we,” “us,” or “our”) operates the website vionexorg.com (the “Site”), through which we offer web design and development services, website templates, and related digital products

By using the Site, you agree to the collection and use of information in accordance with this policy. We welcome visitors from anywhere in the world; this policy applies equally to all visitors regardless of location. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the Site, purchase a template, or engage us for services.

1. Information We Collect

a) Information you provide directly

  • Contact and project details submitted through our contact/”Start a Project” forms (name, email, phone number, project description, budget)
  • Billing and account details when you purchase a template or service through our online store (name, email, billing address, order details)
  • Email address if you subscribe to our newsletter (“Get design intelligence, monthly”)
  • Any information you send us via email or phone

b) Information collected automatically

  • IP address, browser type, device type, operating system
  • Pages visited, time spent on pages, referring URLs, and general usage patterns
  • Cookies and similar tracking technologies (see Section 4)

c) Payment information Payments for templates and services are processed through third-party payment processors. We do not directly store full payment card numbers on our servers; payment details are handled by our payment processor in accordance with their own privacy and security standards.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and project requests
  • Process orders, payments, and deliver purchased templates
  • Deliver, manage, and support web design/development engagements
  • Send project updates, invoices, and service-related communications
  • Send our monthly newsletter (only if you opted in), with an unsubscribe option in every email
  • Improve the Site, our services, and user experience
  • Monitor and analyze usage trends via analytics tools
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations

3. Legal Basis / Fair Use

We collect and process only the information reasonably necessary to provide our services, fulfill orders, and operate the Site. Where you provide information voluntarily (e.g., via a form or purchase), we treat that as your consent to the uses described here.

4. Cookies and Analytics

We use cookies and similar technologies to operate the Site and understand how visitors use it, including analytics tools (such as Google Analytics/Google Site Kit) and standard ecommerce/session cookies used to operate the shopping cart and checkout.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain Site functionality (e.g., the shopping cart).

5. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Site, process payments, host our infrastructure, send emails, or provide analytics — bound to use the information only to provide these services to us
  • Payment processors to complete transactions
  • Legal authorities if required by law, court order, or to protect our rights, property, or safety, or that of others
  • A successor entity in the event of a merger, acquisition, or sale of assets

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy — including order records, invoices, and correspondence — or as required by applicable law, after which it is deleted or anonymized.

7. Your Choices and Rights

Regardless of where you are located, you may contact us at any time to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to any legal or contractual retention requirements, e.g., invoices)
  • Unsubscribe from marketing emails at any time via the link in the email or by contacting us directly

To make a request, email vionexorg@gmail.com.

8. International Visitors

Vionex is based in India, and our Site is accessible globally. If you access the Site from outside India, your information will be transferred to, stored, and processed in India or wherever our service providers operate. By using the Site, you consent to this transfer.

9. Children’s Privacy

The Site and our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Site may link to third-party websites (e.g., social media, template demo pages). We are not responsible for the privacy practices or content of those third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

13. Governing Law

This Privacy Policy is governed by the laws of India, without regard to conflict-of-law principles.

14. Contact Us

If you have questions about this Privacy Policy, contact us at:

Vionex
Email: vionexorg@gmail.com
Phone: +91 7994778279