Heliograph

Design & technology London · Lisbon
Heliograph
Hands arranging printed photographs across a wide studio table

Twelve people, two rooms, and a stubborn house style.

Heliograph opened in 2014 above a print shop in Hackney with three people and one client. The client is still with us. So, more surprisingly, are two of the three.

  • Founded 2014
  • Studios London & Lisbon
  • Team 12 permanent
  • Clients 31 countries
Three designers reviewing artwork together in a bright studio
The London studio, Thursday critique

The short version

We stayed small on purpose, and it cost us money.

Twice we have been in a position to double the team on the back of a single large account. Both times we declined, because the studio only works when the people who sell the project are the people who make it.

That decision has a price. We turn down roughly one in three enquiries, we cannot run six programmes in parallel, and we occasionally lose to a firm with a bigger deck. What we get in return is that nobody here has ever handed a project to someone who was not in the room when it was scoped.

  • Everyone who pitches also delivers
  • Two live engagements per team, maximum
  • No subcontracting, no white-labelled overflow
  • Every project has a named lead from day one to handover

How we work

Four phases. The first one is the argument.

Timings below are for a typical Spectrum engagement. Smaller tracks compress the middle two; nothing compresses the first.

Phase 01 · 2–3 weeks

Interrogate

Stakeholder interviews, customer conversations, a competitive teardown and an audit of what you already have. It ends with a rewritten brief and, often, a different project.

Phase 02 · 3–6 weeks

Establish

Territories, not options. Two or three coherent directions taken far enough to judge honestly, each with typography, colour, motion and one real screen or surface built out.

Phase 03 · 6–16 weeks

Build

Design and front-end run together in weekly cycles. Components land in a live library as they are approved, so the system exists before the launch rather than after it.

Phase 04 · 2 weeks

Hand over

Source files, tokens, repositories, documentation and two working sessions with your team. Then a check-in at thirty and ninety days, included.

What you get weekly

A critique, a build, and a written note.

Every Thursday there is a critique you are invited to, a deployed build you can click through, and a short written summary of what changed and what we are unsure about. The written note is the part clients say they miss most when they go elsewhere.

What each practice includes
Designers working with material samples and a laptop on a round table

A short history

Eleven years, abbreviated.

2014

Three people above a print shop

Founded in Hackney with one client, a borrowed plan chest and a rule that nothing leaves the studio unless two people have argued about it. The rule survived; the plan chest did not.

2017

The first design system

A retail client asked for a website and got a component library instead. It is still in production, which taught us more about longevity than any of the awards did.

2019

Lisbon opens

Two of the team moved and we kept them, which was cheaper and better than replacing them. The second studio has been a genuine second studio ever since, not a back office.

2021

We started publishing rates

Putting prices on the site cost us a handful of enquiries and saved everyone hundreds of hours. We have never gone back to ‘it depends’.

2023

Accessibility moved to the front

After a civic project put us in a room with people using screen readers, contrast and keyboard paths stopped being a final-week checklist and became a first-week constraint.

2026

Twelve people, still twelve

148 projects delivered. The plan for next year is the same as the plan for last year: fewer, longer, better.

The team

Six of the twelve.

The others are on the About page of whichever project they are buried in. Everyone here is permanent, and everyone bills at the same rate.

Portrait of Ines Marchetti

Ines Marchetti

Founder & Creative Director

Started the studio at 29 after six years in editorial design. Runs Thursday critique and the argument that precedes every brief.

Portrait of Tobi Adeyemi

Tobi Adeyemi

Partner, Design Technology

Writes the front-end, owns the performance budget, and is the reason nobody here proposes a hero video without a number attached.

Portrait of Marta Lindqvist

Marta Lindqvist

Design Director, Brand

Identity systems and typography. Joined from a Stockholm studio in 2018 and has led every rebrand since.

Portrait of Daniel Okonkwo

Daniel Okonkwo

Strategy Director

Ex-policy researcher. Turns interviews into positions people can act on, and is very hard to sell a comfortable answer to.

Portrait of Rhea Kapoor

Rhea Kapoor

Head of Product Design

Leads the product practice from Lisbon. Specialises in the unglamorous surfaces — settings, permissions, error states.

Portrait of Émile Roux

Émile Roux

Motion Director

Came from film. Treats motion as grammar rather than decoration, and will delete an animation faster than anyone here.

We hire roughly once a year and always publish the salary. Open roles

What we hold to

Six positions we will defend in a meeting.

Not values in the poster sense. These are the arguments we keep having, written down so you can decide early whether you agree with them.

01

Taste is a research output

Nobody here gets to say ‘I just prefer it’ in a critique. If a choice is right, there is a reason, and the reason survives being said out loud to a client.

02

Slow is a feature, briefly

The first three weeks look unproductive and are the highest-leverage part of the engagement. We will not compress them, and we will explain why in the proposal.

03

The system outlives the launch

A launch is one day. The library, the tokens and the rules are what people use for the next four years, so that is where the effort goes.

04

Access is not a tier

Contrast, focus, motion preference and keyboard order are part of the design, not an audit line. A product that excludes people is a broken product with good screenshots.

05

Weight is a moral question

Every megabyte is paid for by someone, often on a metered connection. We set a budget in week one and defend it in critique like any other design decision.

06

Say the uncomfortable thing early

If the timeline is wrong, the budget is short, or the idea is weaker than the last one, you hear it that week. Bad news does not improve with age.

Two rooms

London and Lisbon, both real.

Half the team in each, one shared calendar, and a standing invitation to come and work from either for a week.

A workshop table lit by a desk lamp, covered in tools and materials

Unit 7, Bevan Yard, E2

A single long room with a print table down the middle, six workstations and a wall we are not allowed to paint. Brand, strategy and motion sit here.

Directions and studio hours

A tall brick atrium with a skylight above a central statue

Rua da Boavista 112

Second floor, tiled hallway, unreliable lift. Product design and front-end are based here, which is why most releases go out on Lisbon time.

Directions and studio hours

Work with us

If any of that sounded like your kind of trouble.

We are booking from six weeks out. Send a paragraph and we will tell you honestly whether we are the right studio for it.